The bus station provides specialized assistance and an accessible environment for passengers with disabilities and persons with reduced mobility, ensuring equal access, convenience, and safety when using the available services. An on-duty dispatcher provides assistance with movement within the bus station premises, orientation, information support, and ticket purchasing, offering help according to the individual needs of passengers.
To facilitate easier service, the bus station includes a specially designated ticket counter for people with disabilities, ensuring easier and more convenient access to ticketing services and information.
The infrastructure has been designed and adapted to provide full accessibility. Tactile pathways and specially marked floor surfaces for visually impaired individuals are installed throughout the bus station, supporting safe navigation and orientation. Lowered curbs and barrier-free access to all key areas are also provided.
The building is located on a level surface and designed without thresholds or architectural barriers, allowing unrestricted movement for wheelchair users and people with limited mobility. Entrances are equipped with automatic doors, and all areas comply with universal accessibility requirements.
The bus station also includes a specially equipped accessible restroom designed in accordance with applicable accessibility regulations and standards.
By providing an accessible architectural environment and specialized services, the bus station complies with all requirements for serving people with disabilities and individuals with reduced mobility, creating a safe, comfortable, and inclusive environment for all visitors.